Effective Date: January 1, 2025
Last Updated: August 1, 2025
Hey There! Let’s Talk About Your Privacy
Look, nobody loves reading privacy policies (I get it), but this stuff matters. At Dishy Haven, we take your privacy seriously because trust is everything when we’re talking about your health journey. This policy explains what information we collect, why we collect it, and what we do with it.
Information We Collect
Information You Give Us Directly:
- Email address when you subscribe to our newsletter
- Name when you comment on blog posts or contact us
- Information in emails you send to contact@dishyhaven.com
- Survey responses about your hormone health journey (always optional)
- Recipe reviews and comments you leave on the website
Information We Collect Automatically:
- Which pages you visit on dishyhaven.com (helps us know what content you find most helpful)
- How long you spend reading articles (so we know what resonates)
- Which recipes you save or print (helps us create more content you’ll love)
- Your general location (city/state level) for analytics
- Device and browser information (to make sure the site works well for everyone)
Cookies We Use:
- Essential cookies that make the website function properly
- Analytics cookies (Google Analytics) to understand which content helps most
- Preference cookies that remember if you’ve dismissed pop-ups
- Social media cookies when you share our content
How We Use Your Information
For Newsletter Subscribers:
- Send you weekly hormone-friendly recipes and health tips
- Notify you about new blog posts and resources
- Occasionally share relevant product recommendations (always clearly marked)
For Website Improvement:
- Understand which articles help most with hormone symptoms
- Improve site navigation and user experience
- Create content that addresses your most common questions
For Community Building:
- Respond personally to your emails and questions
- Include anonymous success stories (with permission) to encourage others
- Develop new resources based on community needs
We NEVER:
- Sell your email address to anyone (seriously, never)
- Share your personal health information
- Send spam or irrelevant promotional emails
- Use your information for advertising targeting outside our own website
Data Protection & Security
Your information is stored securely using:
- SSL encryption for all data transmission
- Secure, password-protected servers
- Regular security updates and monitoring
- Limited access to personal information (only Isabelle and essential team members)
- Automatic data backups with encrypted storage
We use ConvertKit for email management (they’re GDPR compliant), Google Analytics for website statistics (with IP anonymization), and WordPress with security plugins for the website itself.
Your Rights (GDPR/CCPA Compliant)
You have the right to:
- Access any personal information we have about you
- Correct inaccurate information
- Delete your information entirely (right to be forgotten)
- Object to processing your information
- Export your data in a readable format
- Unsubscribe from emails anytime (one click, no questions asked)
To exercise these rights: Email contact@dishyhaven.com with “Privacy Request” in the subject line. Isabelle personally handles these requests within 72 hours.
For EU residents: You have additional rights under GDPR and can file complaints with your local data protection authority.
For California residents: You have rights under CCPA including the right to know what personal information is collected and the right to opt-out of any sale (though we don’t sell information anyway).
Cookies & Tracking
Essential Cookies: Required for website functionality (login, shopping cart, preferences) Analytics Cookies: Google Analytics to understand which content helps most (you can opt-out at any time) Social Media Cookies: Only when you choose to share our content on social platforms
You can disable cookies in your browser settings, though some website features may not work properly.
Third-Party Services
Services We Use:
- ConvertKit: Email newsletter management (privacy policy: convertkit.com/privacy)
- Google Analytics: Website statistics with IP anonymization enabled
- WordPress: Website hosting and content management
- Cloudflare: Website security and speed optimization
- Social Media Platforms: Only when you choose to share our content
Affiliate Links: Some product recommendations include affiliate links (always clearly disclosed). Clicking these links doesn’t share your personal information with companies.
Children’s Privacy
Dishy Haven is designed for adults dealing with hormone health issues. We don’t knowingly collect information from anyone under 18. If we discover we’ve accidentally collected information from a minor, we’ll delete it immediately.
International Data Transfers
We’re based in the United States (Charleston, South Carolina), and your information is primarily stored on US servers. If you’re outside the US, your information may be transferred and processed here under appropriate safeguards.
Changes to This Policy
We’ll update this policy as needed to reflect changes in our practices or legal requirements. Major changes will be announced via email newsletter and prominently displayed on the website. Minor updates will be noted with a new “Last Updated” date.
Contact for Privacy Concerns
For any privacy questions or concerns:
- Email: contact@dishyhaven.com (subject line: “Privacy Question”)
- Response time: Within 72 hours for privacy-related inquiries
Isabelle personally handles all privacy concerns and takes them seriously. If you have a complaint that we can’t resolve together, you have the right to contact your local data protection authority.